24/7 Safety Monitoring Center
Get Immediate 24/7 Emergency Help, Faster Than 911
Every second counts in an emergency. Our Safety Monitoring Center provides round-the-clock protection, ensuring workers get the help they need – fast, reliable, and always available.
Protect your people with our 24/7 Safety Monitoring Center
When an emergency happens, you need a response team that’s always ready. Our 24/7 Safety Monitoring Center delivers:
- Immediate emergency help directly to your pinpoint location, across US & Canada.
- Professionally trained agents who know how to react quickly and calmly in a crisis.
- Customized help based on your unique escalation plans.
Streamlined Incident Response
Incident Alert
The SOS Alert button instantly initiates a call to our monitoring center who respond immediately.
Assessment
Our highly trained Monitoring Center agent can instantly see the device’s location and telemetry information on their computer screen.
Help Sent
The agent assesses if the worker requires assistance and sends out emergency help according to the customer’s predefined action plan.
We are a TMA Five Diamond Monitoring Center
Getting help fast relies on us contacting emergency services directly. Being a TMA Five Diamond Monitoring Center makes that possible.
Five Diamond Points of Excellence. We have a commitment to:
- The highest levels of customer service.
- Having 100% of our operators certified to TMA standards.
- Raising industry standards through participating in TMA activities.
- Exceeding quality criteria and nationally recognized testing standards.
- Reducing false dispatches through effective triage of emergency calls.
Enhanced 24/7 Safety Monitoring Benefits
24/7 Emergency service response
Whether facing medical emergencies, accidents, or unforeseen incidents, knowing help is available around the clock can be a lifesaver. Our 24/7 emergency response service offers peace of mind and rapid assistance during critical situations.
Fully trained professsionals
Engaging with trained professionals ensures a top-level service. This boosts safety for lone workers and fosters confidence in our services. Their expertise guarantees efficient handling of situations, providing accurate guidance and swift responses.
Quicker help than calling 911
Our safety monitoring app offers faster assistance than dialling 911. This saves critical time during emergencies. This can make a significant difference in ensuring the safety and well-being of workers, potentially preventing further harm or escalating situations.
Guaranteed response
SOS Alarms are responded to immediately, removing the need for your managers to be available 24/7 to receive emergency alerts.
No reliance on your team
Our professionals will handle emergency alarms, so that your team don’t need to be on high-alert 24/7. Reduce the pressure and time of monitoring all alarms and responding in an emergency.
Incident report management
All calls are recorded and available in our portal, giving you everything you need to effectively report on incidents. Updates from the intitial call to the point of resolution are recorded in the Avantguard portal and available to you.
Real Time Monitoring Saves Employee’s Life
When an employee traveling to a work event suffered a diabetic episode, OK Alone’s monitoring alerts saved their life.
As soon as the alert came through, monitors could see where the employee was and called for emergency help, using accurate location data. This swift response ensured they got the help they needed, as the employee had slipped into a diabetic coma that could have led to severe consequences if help hadn’t arrived quickly.
Enhanced 24/7 Monitoring ensures your people are protected. Wherever. Whenever.
No.1 Rated Lone Worker App
Listening and responding to feedback to create a lone worker app that works easily and effectively is why OK Alone has been rated the #1 rated lone worker app on both the Google Play Store and the Apple App Store.
Book a Demo Today
Protect your people with our dedicated personal safety service for at-risk and lone workers. Combining leading technology with a professional 24/7 Safety Monitoring Center, you can ensure your people get immediate emergency help when they need it most.
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Want to try OK Alone? Click the button below and enter your details. It’s free and no credit card is required.
