Chemicals/Laboratory Case Study

There are almost 75,000 employees working for pharmaceutical companies in the UK. A largo portion deal with chemicals while working in laboratories and face some unique risks. Stored Chemicals with old expiration dates can mean agents become unstable and, in some cases, explosive. Also, dealing with continuous chemical processes in the lab encourages a working alone scenario, especially overnight.

 

Kemira Chemicals, one of our clients, had technicians who routinely worked alone. They were concerned with unexpected chemical reactions, which could result in serious injury. Management shared their concerned. So naturally, they began performing check-in calls to their lab technicians working overtime at night. By doing so managers weren’t sleeping and it was starting to take its toll. Managers’ morale was depleting. The quality of their work was also suffering. Kemira Chemicals needed a way to continue with their safety checks, while relieving management of the duty.

 

Kemira Chemicals thought of hiring a call centre to perform check-ins, but they learned that getting setup would be prohibitively expensive. After a quick google, they came across Ok Alone and decided to give it a try. From doing so, they learned how their check-in process could be automated. Lab technicians were required to check-in on the Ok Alone smartphone app every 2 hours. If they missed their check-in, they’d received automated alert reminders. If they missed these reminders they’d get a call from a live agent at our 24/7/365 live monitoring service. Live agents would escalate the situation accordingly if the technician wasn’t responding. It was very simple and straightforward for them.

 

Confident in their new automated process, management was able to rest easy at night knowing their lab technicians would be properly taken care of. Morale was back up and the quality of their work was no longer suffering. Ok Alone turned out to be an excellent fit for Kemira Chemicals.

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Save Time

Ok Alone helps you save time from turning your manual check-in process into an automated one. Set it and forget it, and only get involved when necessary!
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Reliable Response

Ok Alone provides your organization with a reliable response to  your lone workers in the case a potential incident arises.
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Meet Regulations with Ease

Ok Alone gives you and your organization reassurance that regulations will be met when it oomes to working alone. No need to worry about fines and/or rebates being taken away.

Simple to Use

Three buttons is all you need to use it.

No manual required.

Flexible

iOs , Android or Blackberry.

Works on any platform

Control

Send for immediate help or

shorten your next check-in time.

You decide.

Ok Alone App

The majority of people find the Ok Alone app suits their way of working best. Here are some of the reason why.

Free Download

Of course, the apps are free.

Reliable

Always working when you need it.

With 24/7 live monitoring available for you too.

Awesome Customer Support

In the words of one customer “We are 100% happy with Ok Alone, both the software, reliability and the support/customer care. A great experience from a can-do company.” Chris Moore, Sulzer Mixpac (UK) Ltd.

# of Workers

$5 or £4/Worker/Month

Volume discounts available.

Live Monitoring (Optional)

from $42 month

Live Monitoring Plans start at $42/month, which typically covers 5 workers.

Need a personalized quote? Try our pricing calculator.

Sms/Call Credits (Optional)

$0.10 per credit

Each plan comes with 25 free credits per month.

Additional credits are available for $0.10 each, with volume disounts available.

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