Lone Worker Training – Train Staff to use a Work Alone Solution

Introducing a lone worker safety solution to your workforce isn’t enough, they need to be trained in how to use the solution to their best advantage.

The lone worker training needs to be accessible for all levels of staff, and fit the users needs, so everyone leaves comfortable and confident using the system. 

The lone worker safety training needs to explain:

• What the solution does
• Why the solution is being introduced
• How to use the solution

More about the Importance of Lone Worker Training

More Information about Lone Worker Training

The importance of proper lone worker safety training

For companies that employ lone workers, it’s crucial to equip these employees with a suitable lone worker monitoring solution. This solution should facilitate seamless communication between workers and supervisors throughout their shift and provide an alert system for any potential problems or safety risks. For such a monitoring system to be effective, it must be deeply integrated into the organization, with workers understanding its role in fostering a safe work environment.

Firms that prioritize their duty of care typically include lone worker systems as part of their personal protective equipment (PPE). This provision supports workers in locations where certain risks cannot be entirely mitigated. Lone worker apps, equipped with help buttons, have proven to be effective in instances of aggressive or violent behaviour from the public. They empower employees to raise an alarm in any situation where they might feel at risk.

Training is a crucial aspect of the process of creating a safe work environment. It should encourage employees to incorporate the monitoring system into their daily routines and assure them that they can confidently raise an alarm in the event of an emergency. This lone worker training should explain the necessity of the solution, its functionality, the reasons for its introduction, and its ease of use. It should also reinforce the idea that false alarms are acceptable, as they serve as evidence of the system’s operational effectiveness.

Clear communication procedures are paramount for the success of any monitoring solution. Companies should regularly test their lone worker solutions and all emergency procedures to ensure that lone workers can be reached or contacted if a problem or emergency arises.

Ideally, companies should cultivate ‘Champions’ within their ranks, individuals spanning various departments who are responsible for employee training and usage needs. These champions can play pivotal roles in organizing and delivering training, answering health and safety-related queries, and embodying ‘best practices’ for others to emulate. Additionally, they can serve as regular points of contact for staff to discuss any safety issues or concerns regarding safety procedures.