Limited Coverage Mode and App Connectivity

Connectivity and Coverage Solutions

OK Alone keeps your lone workers safe and connected no matter where they are. Whether a worker is offline, in a low-signal area, or experiencing weak mobile coverage – you can keep them safe.

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Supporting Workers Beyond Signal Range

Not all worksites have strong mobile coverage, and workers can often find themselves in areas with unreliable signal, no Wi-Fi, or even no data at all. That’s why OK Alone includes two powerful connectivity solutions:

Limited Coverage Mode activates automatically when a worker has no data or Wi-Fi, allowing them to check in via SMS or a phone call. This ensures that safety protocols remain intact, even without an internet connection.

App Connectivity gives real-time visibility to monitors. It shows workers’ connection quality, battery life, and device health. Managers can instantly see whether the issue is due to signal loss, low battery, or something else, helping them respond quickly and appropriately.

Limited Coverage Mode

Limited Coverage Mode activates automatically when a worker’s device has no Wi-Fi or mobile data. The OK Alone app detects the loss of connection and prompts the worker to check in via SMS or phone call, ensuring they can still report their status.

How it works:

Automatically detects when there’s no Wi-Fi or mobile data
Prompts the worker to check in using SMS or phone call
Supports workers in remote, rural, or signal-blocked areas
Integrates with satellite providers for global reach

App Connectivity

App Connectivity gives managers real-time insight into each worker’s signal strength, battery level, and connection frequency. If an alert is missed, this data helps determine whether it’s due to low battery, poor signal, or a genuine safety issue. The feature also compiles connectivity and device health data into actionable reports, making it easier to monitor trends and reduce false alarms.

How it Works

Monitors and displays signal strength, battery, and last connection
Reports show connection trends and device health
Flags potential issues before they become critical
Reduces confusion around missed alerts

Benefits of Our Connectivity and Coverage Solutions

Continuous Safety Coverage

Workers can check in even without Wi-Fi or mobile data, ensuring safety protocols are maintained in remote or offline areas.

Real-Time Worker Visibility

Monitors can instantly see if a worker is out of service, has low battery, or is experiencing signal issues—helping guide faster, more informed decisions.

Fewer False Alarms

Connectivity insights help explain missed check-ins, reducing unnecessary escalations and focusing attention where it’s truly needed.

Supports Remote and Hard-to-Reach Locations

Enables reliable communication in rural, industrial, or underground environments and integrates with satellite services for global reach.

Smarter Safety Monitoring

Aggregated data reports provide a clearer picture of worker connectivity and device health, improving overall operational awareness.

No Training Required

The intuitive design means workers don’t need to learn new processes, OK Alone adapts to their environment and keeps them on track.

Stay Connected with our Integrated Satellite Options

If your team operates in areas with no cell service and needs reliable satellite access, OK Alone’s integrations ensure safety for lone workers. Our integrations with SPOT and ZOLEO offer robust satellite communication, sending alerts in remote locations with location tracking and emergency support.

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Case Studies

Hear directly from our customers

Don’t just take it from us. Explore what our customers have to say about their experience with OK Alone employee protection services and how it’s helped keep their people safe.

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Having OK Alone paired with Geotab is a great feature from a management point of view. With vehicles and staff visible on the same app, it provides me with both location and safety assurance and is a one-stop shop for assessing field work.

Ed Hoppe, City of Kelowna

We love the OK Alone working alone solution. It allows us full control of our working alone protocols with an easy to use and cost effective solution. With the support of the OK Alone App, we can ensure that our employees stay in contact and are safe at all times.

Norm De Wet, Athabasca County

After looking at most of the options out there the OK Alone app was the perfect solution for our security company. Simple to use with lots of useful features to create reports and quickly check how the officers are using the service. This was by far the easiest to use and most cost effective of all the lone worker apps I looked at. We couldn’t be happier with the service.

Ben Beveridge, Black and White Key Security

I don’t really know which is my favorite feature, but the high risk check-in is right up there! The system is flexible and accommodates different types of employees.

Kaitlin Orr, Prairie Tech Oilfield Services

No.1 Rated Lone Worker App

Listening and responding to feedback to create a lone worker app that works easily and effectively is why OK Alone has been rated the #1 rated lone worker app on both the Google Play Store and the Apple App Store.

Book a Demo Today

Protect your people with our dedicated personal safety service for at-risk and lone workers. Combining leading technology with a professional 24/7 Safety Monitoring Center, you can ensure your people get immediate emergency help when they need it most.

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