There are at least 148,000 healthcare professionals in Canada. Healthcare organizations vary widely in scope, and often have employees who work alone out in the community visiting a patient at his or her home. It’s impossible to know who else may be present when employees arrive. Peoples’ behaviour is unpredictable. Therefore, an element of risk is present. To counteract the risk, check-in calls are typically made periodically. However, the repetitive task can become cumbersome and costly.
For example one of our clients, Sunrise Health Region with had homecare nurses working in the community, visiting many different homes everyday. They were concerned about their employees’ well-being. And they had good reason to be worried. Their staff was tasked with treating mentally challenged patients, known to have unpredictable behaviours. In addition, nurses were traveling through dangerous neighbourhoods. A lot of anxiety was felt, and management felt much too uneasy about the situation.
Even though check-in calls to nurses were supposed to be made regularly, office staff frequently became too busy and forgot. They’d also forget to log check-in calls, so seeing the status of a nurse was extremely difficult. Even when office staff logged a check-in call, it was often recorded in one of many places. It was all very mess and unorganized. Feeling increasingly uneasy about their nurses safety and their current safety system, Sunrise Health Region sought out a solution.
They found Ok Alone on google and decided to sign up for a free trial. After a couple of weeks of testing they got a sense of the peace of mind it provided to their lone workers. Nurses were checking in easily on their smartphone apps every 2 hours. Missed check-ins caused for Management to receive alerts which outlined specific response procedures and nurses’ GPS coordinates. Furthermore, every check-in was automatically recorded, which made incidents easy to investigate and information easy to export in the event of an audit. Sunrise Health Region was now organized and saving tons of time.
After witnessing dramatic differences in workers’ psychological well-being, time savings and organization, Sunrise Health Region decided to get setup with their own account. They’ve found a good fit with their Ok Alone solution. Workers now feel safe and all pertinent health and safety records are available should they need to be retrieved.
The majority of people find the Ok Alone app suits their way of working best. Here are some of the reason why.