Healthcare Company Case Study

There are at least 148,000 healthcare professionals in Canada. Healthcare organizations vary widely in scope, and often have employees who work alone out in the community visiting a patient at his or her home. It’s impossible to know who else may be present when employees arrive. Peoples’ behaviour is unpredictable. Therefore, an element of risk is present.  To counteract the risk, check-in calls are typically made periodically. However, the repetitive task can become cumbersome and costly.

 

For example one of our clients, Sunrise Health Region with had homecare nurses working in the community, visiting many different homes everyday. They were concerned about their employees’ well-being. And they had good reason to be worried. Their staff was tasked with treating mentally challenged patients, known to have unpredictable behaviours. In addition, nurses were traveling through dangerous neighbourhoods. A lot of anxiety was felt, and management felt much too uneasy about the situation.

 

Even though check-in calls to nurses were supposed to be made regularly, office staff frequently became too busy and forgot. They’d also forget to log check-in calls, so seeing the status of a nurse was extremely difficult. Even when office staff logged a check-in call, it was often recorded in one of many places. It was all very mess and unorganized. Feeling increasingly uneasy about their nurses safety and their current safety system, Sunrise Health Region sought out a solution.

 

They found Ok Alone on google and decided to sign up for a free trial. After a couple of weeks of testing they got a sense of the peace of mind it provided to their lone workers. Nurses were checking in easily on their smartphone apps every 2 hours. Missed check-ins caused for Management to receive alerts which outlined specific response procedures and nurses’ GPS coordinates. Furthermore, every check-in was automatically recorded, which made incidents easy to investigate and information easy to export in the event of an audit. Sunrise Health Region was now organized and saving tons of time.

 

After witnessing dramatic differences in workers’ psychological well-being, time savings and organization, Sunrise Health Region decided to get setup with their own account. They’ve found a good fit with their Ok Alone solution. Workers now feel safe and all pertinent health and safety records are available should they need to be retrieved.

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Save Time

Ok Alone helps you save time from turning your manual check-in process into an automated one. Set it and forget it, and only get involved when necessary!
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Reliable Response

Ok Alone provides your organization with a reliable response to  your lone workers in the case a potential incident arises.
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Meet Regulations with Ease

Ok Alone gives you and your organization reassurance that regulations will be met when it oomes to working alone. No need to worry about fines and/or rebates being taken away.

Simple to Use

Three buttons is all you need to use it.

No manual required.

Flexible

iOs , Android or Blackberry.

Works on any platform

Control

Send for immediate help or

shorten your next check-in time.

You decide.

Ok Alone App

The majority of people find the Ok Alone app suits their way of working best. Here are some of the reason why.

Free Download

Of course, the apps are free.

Reliable

Always working when you need it.

With 24/7 live monitoring available for you too.

Awesome Customer Support

In the words of one customer “We are 100% happy with Ok Alone, both the software, reliability and the support/customer care. A great experience from a can-do company.” Chris Moore, Sulzer Mixpac (UK) Ltd.

# of Workers

$5 or £4/Worker/Month

Volume discounts available.

Live Monitoring (Optional)

from $42 month

Live Monitoring Plans start at $42/month, which typically covers 5 workers.

Need a personalized quote? Try our pricing calculator.

Sms/Call Credits (Optional)

$0.10 per credit

Each plan comes with 25 free credits per month.

Additional credits are available for $0.10 each, with volume disounts available.

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