Working alone – Staying safe – Being compliant

Are lone worker safety regulations new to you?  Pardon the pun, but you’re not alone.  A lot of small businesses don’t know much about them.  To get you going, here is some basic information on what it is and what you need to doing about it.


What is a lone worker?

Someone is classified as a lone worker when they are required to work alone by their employer and assistance is not readily available in the event of an emergency or if you get sick or injured.

Who qualifies as assistance?

People providing assistance must have a way to be made aware there is a problem, be willing and properly resourced to give help and able to do so in a timely manner. In other words, just having people nearby is not good enough.

How does a safety monitoring system work?

Safety monitoring systems automatically get lone workers to check-in at regular intervals. This check-in process confirms the person is okay throughout the day or night. Typically, a check-in is done by pressing a button on a smartphone app, but there are other methods too.


If the lone worker does not confirm they are safe, the system sends an alert to the appropriate people, often called the monitor. One or more people may be monitors.


In some cases, internal staff is not available to monitor/assist workers on evenings and weekends. So some organisations choose to use a 24/7 call centre for their monitor.

Why lone worker safety monitoring is important

Health and safety in the workplace is an increasingly important issue. Its goal is to protect the employees, customers and anyone else who comes in contact with the workplace environment.


Most health and safety laws include a special category for those who work on their own. These people are referred to as Lone Workers. Lone Workers are diverse. For example, if you are not in direct contact with work your colleagues at various times throughout the day, you are a lone worker. Or perhaps you are a night dispatcher, a trucker, a receptionist or a service engineer, all whom also fit into the definition of a lone worker.  Working alone is not a hazard on its own, but it does present a unique set of challenges .

What are the penalties if I don’t comply with lone worker regulations?

Lone worker regulations make company directors liable for their lone worker’s safety. Fines may also be levied against the company.  In short, not complying with the regulations can have serious consequences to the directors and the company itself.

Are there any other benefits to using a safety monitoring system?

  • It is the law, so complying with it is pretty important.

  • We also hear many people say how much they appreciated their organization showing they care about them by investing is a safety system. It’s a good HR policy and morale booster.

  • Safety policies get written down and followed

  • The costs of operating the system are reduced through automation

  • Lots of convenient ways to access the system – smartphone apps, sms/text messages, standard landline telephones

  • Workers can send for immediate help

  • Show preparedness when you enter high risk situations by reducing your check-in time

  • Use GPS locations to pinpoint where to send help

  • Automated reminders minimize false alarms and keep everyone working

  • Strong reporting provides safety performance feedback for coaching and improvement

How much does it cost?

We recognise everyone is a little bit different, but we’ve created a pricing calculator to give you a good indication of what Ok Alone will cost you. Group plans start just a $5/£4 per worker per month.

How can I get started?

Simply tell us a bit more about your situation by answer a couple of quick questions.   Based on your input, Ok Alone will automatically set itself up for you. It should take less than 5 minutes. Then you’re up and running. You’ve got 7 days to use the system for free, with no obligation whatsoever.
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