Your Job Role - HR Manager
As an HR Manager some of your responsibilities are training and development, Employer-Employee relations, maintaining the company culture, updating policies and creating a safe work environment, well these and the two hundred other things you do!
Ok Alone can help with your workload by simplifying some of your tasks.
Read on to see which features will be most beneficial to you!
Reports
Within the Ok Alone system it is incredibly easy to create reports on different subjects. Reports can be created that show any alerts sent, calls or SMS sent and all actions made by workers throughout a shift. The Worker Report section allows you to see Worker Status, App Not Activated, Has Started a Shift, No Shift Started, Last Shift Started and No Location all within set date parameters.
You are also able to create a list of the Workers connected to specific Monitors. Timesheets for specific Workers can be created as well as the ability to upload a csv or excel file with start and end shifts for multiple workers to input their shifts, for up to a year in advance, to the dashboard.
Safety
The safety of your workforce should be every employers main priority. Providing staff with a lone worker app that runs on smartphones is one of the easiest ways to enhance their safety. Ok Alone’s app has many features, such as; check ins, help button, high risk setting, worker down, multiple location options in real time, escalation procedures and free updates and reports.
It also has more specialist features like: start/end shift reminder notifications, worker grouping, safety awards, WhatsApp messaging, Alert Loops, handsfree voice commands, bypass silent settings and extended privacy. Creating a safety culture within your company is crucial to reducing and mitigating risks. Introducing a new safety measure such as Ok Alone will help create that culture. Having frequent monthly meet ups to announce the results of the Safety Awards will also increase your safety meeting attendance.
Training
A safety monitoring system needs to be embedded into an organisation so it is well understood by workers. Lone worker safety training needs to include workers activating alerts in real life and seeing what happens. The lone worker training needs to be accessible for all levels of staff, and fit the user’s needs, so everyone leaves comfortable and confident using the system. There needs to be a mentality that false alarms are not going to get people in trouble, but be used as an opportunity to test the efficiency of the system.
The lone worker safety training needs to explain:
- What the solution does
- Why the solution is being introduced
- How to use the solution
Automation
One fantastic feature of Ok Alone is that it can be completely automated, there is no need for a call centre. The system is set up so it works in the background, without you having to think about it, until an alert is triggered. With the Worker plan, supervisors (Monitors) assigned to a worker are contacted simultaneously through phone call, email, SMS and WhatsApp allowing them to respond to the missed check in or Help alert.
With the Comms plan the Alert Loop would be activated and Monitors contacted in sequence until someone accepts and takes responsibility for resolving the alert. These options allow Monitors and Workers to carry on with their day knowing the solution is running behind the scenes. Through switching to automation managers and supervisors get back the time wasted checking in workers manually and they will only be called at two o’clock in the morning for a real emergency!
Compliance
It is crucial that companies make sure they comply with the lone worker legislation for their area or industry. It is a legal requirement that you do. Legislation has been introduced to increase the safety of those who work alone throughout their shift. One way to comply is by having Ok Alone’s lone worker solution that has multiple communication options and real time locations for staff.
Choosing not to comply with local legislation could result in staff being injured or killed and management being fined, imprisoned or both.
Policies
Lone working policies are logical documents that should be well structured, easy to read, and accessible to those who need it most: your lone working employees. No matter what industry the policies cover, there are certain key points every policy needs to include –Applicable Laws, Employee Responsibilities and Risk Assessment.
A well thought out lone worker policy is a vital part of any workplace’s safety strategy. Ok Alone has blank policy templates that can be adapted to suit any workplace. And when combined with the latest in lone worker technology, you and your lone workers will feel confident knowing health and safety is everyone’s top priority.
Engagement
Every HR Manager knows it’s much easier to get staff on board with a new idea if they enjoy doing it. The use of gamification has proven results in increasing the participation and engagement of staff with new systems in the workplace.
Ok Alone encourages people to use the solution by using an element of competition. Staff usage of the system’s features is ranked against others within their own company and other companies also using Ok Alone. People can earn badges and titles which offer a positive reinforcement of using the system.
Privacy
Ok Alone takes data privacy very seriously, making sure internal access to customer’s personal data is on a need to know basis. All users with access to personal data have individual logins and standard industry security practices are maintained.
Ok Alone customers also have a great deal of control over which people internally see personal data. There are three levels of user access rights for the Monitors, each of which grants different access to personal data. Workers do not have access personal data. All interaction between Workers and the system occurs through an encrypted connection with the app. Combined, this ensures people’s data stays private.