The definition of a lone worker is ‘someone who cannot be seen or heard by another employee’. This used to be a small sub-set of employees, however, since the change to our working lives caused by Covid 19, there is a much broader field of workers who now fall into this category. As the roles and tasks done by these workers is so diverse, so too should the range of Lone Worker apps that are available be.
Customizable lone worker apps should be designed to enhance the safety and well-being of employees. They should offer a range of personalized safety features that can be tailored to suit the unique needs of various industries and job roles, ensuring that lone workers are provided with the most relevant and effective safety measures.
The Benefits of Customizable Lone Worker Apps
Personalized Safety Features
One of the most significant advantages of lone worker apps is their ability to provide personalized safety features tailored to the specific needs of different industries and roles. Features that the workers can select ensure that the app addresses the unique challenges and risks faced by lone workers in diverse sectors, such as construction, retail, healthcare, home workers and more.
Customizable lone worker apps can be adapted to meet individual workers’ needs and preferences. For instance, an employee with a hearing impairment might require visual alerts, while another worker might prefer audio notifications. Or a worker may wish to activate the Man/Worker Down setting while completing a specific task. By accommodating these individual requirements, custom lone worker apps not only enhance overall safety but also create an inclusive working environment that caters to everyone’s needs.
Efficient Emergency Response
Lone worker apps play a crucial role in enabling an efficient emergency response in situations where workers may face potential hazards. By using the personalized features of the app such as the high-risk check in or man/worker down setting, ultimately increasing the safety and well-being of their employees.
Faster Incident Reporting and Response Times
One of the key benefits of using custom lone worker apps is the ability to rapidly report incidents and emergencies. Apps often feature a dedicated panic button, enabling workers to send immediate alerts to their supervisors or a monitoring centre in case of danger. Furthermore, with built-in GPS tracking, the app can provide the exact location of the worker, allowing for a quicker and more targeted response potentially minimizing the severity of an incident.
Integration with Professional Monitoring Services
Many custom lone worker apps can be integrated with professional monitoring services, adding an extra layer of protection for employees who work outside of ‘normal’ hours. When a worker activates the panic button or the app detects an emergency situation, such as a man-down event, the monitoring centre receives an alert and can take appropriate action. This may include contacting the worker to assess their situation, alerting management or dispatching help from within the organization.
Improved Worker Morale and Retention
Investing in custom lone worker apps can have a profound impact on worker morale and retention. By addressing the unique safety needs of employees, these apps contribute to a safety culture where workers feel supported and secure.
Increased Sense of Security and Support
When organizations provide their workers with comprehensive safety tools, such as custom lone worker apps, they demonstrate a genuine commitment to their employees well-being. This can lead to a heightened sense of security and support among workers, who feel that their safety is taken seriously and that their employer is actively working to protect them. As a result, employees are more likely to have trust in their organization, experience a boost in morale, and remain committed to their job.
Reduced Stress and Anxiety for Lone Workers
Lone workers often face unique challenges and pressures that can result in heightened stress and anxiety. Customizable lone worker apps provide staff with the tools they need to stay safe and connected while working alone. Features such as real-time location tracking, panic buttons, man/worker down, and high-risk check ins can offer reassurance to employees helping to reduce anxiety. Organizations that invest in tailored safety solutions, not only protect their employees but also foster a more positive work environment.
Key Features of Custom Lone Worker Apps
Lone Worker Aps should have key features that can be personalised to a worker’s needs. These should be able to be adapted not just to the worker, but to every shift the worker does.
- GPS location tracking – multiple settings a worker can select from depending on their monitoring needs. Location updated every 10 seconds or every 1-2 minutes
- Panic button or help alert – activated by manual button, voice commands, shaking, multiple taps to the back of the phone
- Check-in or countdown timer – Check in timer can be used throughout a shift to update a worker’s status or turned off
- Man/Worker Down – length of time for no movement chosen by the worker
- High-risk setting – worker selects time frame for shortened check in period
- Communication with a monitoring centre or manager – workers can send alerts to a monitor or if out of hours a call centre manned 24/7
- Escalation procedure – workers have an individual escalation procedure that lists who to contact and in what order
How to Choose the Right Custom Lone Worker App
Identifying the Unique Risks and Challenges Faced by Your Workforce
Every company and industry has its own set of risks and challenges when it comes to lone worker safety. Each company would need to conduct a thorough risk assessment that takes into account the job roles, work environments, and potential hazards faced by ALL your lone employees. This may include examining factors for different roles such as the physical layout of the workplace, the nature of the tasks performed, and the level of interaction with clients or the public. By understanding these risks and challenges, you can select a custom lone worker app that offers features specifically designed to address your organization’s unique safety concerns.
Ensuring Industry-Specific Compliance and Regulatory Requirements
In addition to assessing the risks and challenges faced by lone workers, it is crucial to ensure that the chosen lone worker app complies with industry-specific regulations and requirements. Different industries may have unique safety standards, and organizations must adhere to these to maintain compliance. When evaluating potential apps, research the relevant safety regulations within your industry and ensure that the app’s features meet these standards.
In conclusion, customizable lone worker apps like Ok Alone play a vital role in enhancing workplace safety, particularly for employees who work alone or in remote locations. These tailored solutions address the unique risks and challenges faced by different industries and job roles, offering personalized safety features that cater to individual workers’ needs. By providing efficient emergency response capabilities, improved worker morale and compliance with industry-specific regulations, custom lone worker apps contribute significantly to creating a safer, more supportive work environment.
As an expert in lone worker content management, I possess an extensive knowledge base and experience in the area of lone working and safety monitoring. My expertise in this field encompasses a wide range of areas, including risk assessment, training, communication, and technology. I have a deep understanding of the unique risks associated with lone workers and have researched and written many projects and articles to educate people in how to mitigate these risks.
Throughout my time with Ok Alone, I have kept up to date with technological developments, legislative changes and regulations that have been introduced to help organizations ensure the safety of their lone workers.