How Ok Alone Works

Here is a useful diagram explaining how the Ok Alone lone worker system works:

How the Ok Alone lone worker monitoring system works
How the Ok Alone lone worker monitoring system works

Worker – Person working alone

Monitor – Person who receives message that Worker is having a problem. Monitors take remedial action based on the Escalation Procedure

Alerts – The message sent to the Monitor by email, sms or automated phone call saying a Worker is having a problem

Escalation Procedure – Step-by-step action plan for what to do when a worker has a problem. It’s included in the Alert message sent to Monitor

Check-in – The act of a Worker telling Ok Alone they are safe, typically via the app

Live Monitoring – Ok Alone’s 24/7 Call Centre, who can take over Monitoring responsibilities for you