Ok Alone Popular Features

We often get asked about Ok Alone’s best features. So we asked our customers what they liked best about the system. Here are their top choices.

Flexible Check Ins

A vital aspect of any lone worker monitoring procedure is the actual ‘check in’. Ok Alone has a flexible count down time, that can be set  from 15 mintues to 24 hours, depending on the situation.

When the count down timer finishes, the app will sound an alarm and notifications will be sent out asking the worker to check in.

 

Check in with the Lone Worker App

Man Down Protection

Our new Man Down feature helps keep your lone workers even safer. The man down feature in the smartphone app monitors a lone worker’s movement. 

If no movement is detected app will sound an alarm alerting the worker that there has been no movement. If this alert is not responded to by the lone worker, then man down alert will be escalated to the allocated monitor.

Check In Sms and Phone alerts

As well as being alerted in the app, you can now alert you worker to check in by sms and a phone call. This feature is simple to setup and if they miss their check in, you can prompt them with a simple sms or phone call before the monitors are alerted.

Sms and phone alerts fro Ok Alone lone worker monitoring

High risk check-ins

In most cases it’s the safety team who want to set the check-in frequency based on the risk assessment they have completed for each worker. However, there are cases when the worker is entering a high risk situation and they want the assurance of shortening their next check-in time themselves.

The Ok Alone app gives the worker the choice for their next, shorter check-in time. They can select the appropriate time in 10 minute increments. Once the shortened cycle is complete, the system resets to the normal check-in frequency.

Ok Alone lone worker monitoring High Risk Check-ins

Escalation procedure wizard

It’s not always easy to remember all of the details you may need in the event of an emergency. That’s why Ok Alone developed a handy tool to help you design more robust escalation procedures. By simply following a few quick steps, you can create safety policies that are complete and will be followed every time.

Ok Alone lone worker monitoring Escalation procedure wizard

Free updates and reports

This seemed like an odd thing for customers to like, but apparently some suppliers try to charge you to update the system or send you performance reports and logs.

Ok Alone doesn’t do that. Your monitors can login and add/remove workers, change email address and phone numbers or see the latest logs and statics, all free of charge.

Ok Alone lone worker monitoring free updates and reports

Dashboard Links in Sms Alerts for Monitors

Sometimes when you receive a help request or a missed check-in you aren’t at your computer.

Now when you get an sms message Ok Alone has added a handy link to take you straight to your dashboard!

You will receive an sms to tell you who has either missed a check-in or asked for help, and the time the request was made. Beneath that message is now a link you can click that opens your dashboard and allows you to see your workers profile and escalation procedure on your phone.

Dashboard Links in Sms Alerts for Monitors

Send an Sms to all Lone Workers

This was a feature request from one of our customers, it was such a good
idea, we had to add it. The customer wanted a way to send an important
message to all the workers at the same time, especially those currently working.

To use this feature, you need to have an sms plan with us and workers need to have a phone number. If you haven’t got an sms or call plan you can easily add this to your plan in the account area.

Send an sms to all lone workers

Easy to use Help Button

If you find yourself in a situation where you need someone to either come and help or call you immediately then Ok Alone has a help feature which makes this quick and easy.

Check in with Ok Alone lone worker app

Multiple Location Monitoring Options

Ok Alone’s lone worker app provides GPS monitoring that can give a worker’s real time location in an emergency. There are a number of settings depending on the accuracy required.

GPS tracking for your Lone Workers

Worker Grouping

You can now group workers together by department, team, shift or anyway you want. Once in a group you can easily update the team, including:

  • Check in frequency
  • Sms check in alerts
  • Phone check in alerts
  • Team monitors
Worker Groups with Ok Alone lone worker monitoring

Real time status reporting

Ok Alone allows you to assign one or more monitors to each worker. A typical example is a customer who uses Ok Alone’s 24/7 live monitoring service, but they want their managers to be made aware when something happens, so they make them monitors too.

As soon as a check-in is missed, or a Help alarm sent, it appears on the Alerts page. You will see who has been sent a message about the issue, whether they have acknowledged it, and if it is resolved. This insight is very helpful when determining the next appropriate action.

Ok Alone lone worker monitoring real time status reporting

Start Shift Alerts

We have now introduced start shift alerts for workers. Simply set their shift start time using our simple interface and if they miss this start shift time, then they will get an sms and email reminding them to use Ok Alone.

Start shift times for Ok Alone lone worker monitoring

WhatsApp Notifications

Ok Alone has now incorporated WhatsApp into its lone worker system. Get monitor and worker notifications through WhatsApp when working alone. The system is available to use all over the world.

Monitors can get lone worker alerts in WhatsApp

Control over live monitoring costs

There are times when your managers are available to monitor the safety of your team. Typically, this would be during normal working hours. However on evenings and weekends that same cover may not be available.

Ok Alone gives you the choice of when you use its 24/7 live monitoring and when to use your own people. This means you aren’t locked into expensive contracts that overestimate your actual need. It’s as easy as a flick of a switch to turn it on or off.

Ok Alone lone worker monitoring Control over live monitoring costs

Handsfree Voice Commands

Ok Alone has working hard to be the premier work alone solution for lone workers who need a hands free option.

The latest version of our Ok Alone lone worker app provides Siri or Google Assistant shortcuts so you can use your voice to update your Ok Alone status wherever you are and whatever you’re doing.

Check in when lone working with the Google Assistant and Ok Alone

Multiple Daily Start Shift Reminders

Our popular start shift reminders feature has just been updated to improve it further. You can now add multiple start shift reminders for each day.

Ok Alone received feedback from a school who had teachers that required reminders to start Ok Alone before each tutoring lesson. Start shift reminders are also useful for any company that has workers on split shifts, short shift work or who only use Ok Alone for certain activities.

The reminders will be sent via sms or email, and monitors can also get alerts to say that a worker has not yet started their shift.

Get Lone Worker Alerts when your iPhone is on Silent

When you are a lone worker or a monitor, sometimes you need to have your phone on silent. Most of the time this is fine, but what if you don’t hear your check in reminder? Or don’t hear a worker’s request for help?

Luckily on iPhone you can set up an emergency bypass for specific contacts that will override the silent setting for calls and messages.

Here is a video explaining how to get lone worker alerts even when your phone is on silent.

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